When configuring an Insteon Wi-Fi Camera to use Wi-Fi, you may encounter an alert informing you that the ethernet cable is still connected to your camera. Insteon Wi-Fi Cameras can use ethernet or Wi-Fi to connect to your network, but not both simultaneously.
Basic Troubleshooting
Step 1
Tap Try Again to dismiss the alert
Step 2
Disconnect your camera's ethernet cable and power cable
Step 3
Restart your camera by reconnecting your camera's power cable
Step 4
Tap Next to begin searching for your Insteon Wi-Fi Camera.
Your camera will restart. Insteon HD Cameras restart in about 30 seconds. Insteon SD Cameras can take up to 2 minutes to restart.
