Insteon Support

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How can we help you?

Help with Setup or Installation

Help with Linking Insteon Devices

Help Creating Insteon Scenes

Help Resetting Insteon Devices

My Insteon Device Needs to be Replaced

Other or None of the Above

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Please describe your issue and what steps you can take to reproduce the problem. The more descriptive, the better a response our support team can provide.

If you prefer to speak to a representative, you can call us at 949-414-9166. Please note that detailed technical support issues may require the purchase of a Phone Support Session.

Helpful Support Articles

We've documented many of the common support questions. Take a moment to look over some helpful support articles.

Featured

Insteon Glossary of Terms

Factory Resetting Insteon Devices

You can reset Insteon devices and restore them to factory default settings. The procedure to reset an Insteon device varies by device type. Factory resetting an Insteon device will erase all customized settings...

Insteon and AFCI (Arc-fault circuit interrupter) Circuit Breakers