Hub Access Subscription Cancellation Survey

June 26, 2024

Isaac Sanz

If you don't mind, we'd appreciate a quick response about your decision to cancel your Insteon Connected Home Access.

Please select which reason applies:

I no longer see value/have no interest in using the Insteon mobile app or voice assistant services to interact with my Hub and Insteon devices

I have my network setup as I want and do not see the value in having Hub access when I can manually link and create scenes, as needed

I use a third-party controller for my Insteon devices

I moved away from Insteon to another product/technology

I am experiencing too many technical issues with my Insteon system

I am unhappy with the level of customer service and support

I thought I have an active Connected Home Access. Please help me resolve (be sure to enter your email below so that we may reach out to you)

Other - use form below to let us know

Is there anything else you'd like to tell us?

For any follow-up questions or to assist in resolving subscription issues.