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Hub Services - Planned maintenance with service outage

  • Insteon 1621 Alton Parkway Irvine, CA, 92606 United States (map)

8:35 AM UPDATE

Our services are back online and we will be monitoring to make sure things are stable.

We will be performing system maintenance Tuesday 2/9/2021 from approximately 6AM until 9AM PT.

 

During this time we estimate a hard outage of approximately 1-2 hours. Notifications will not be working and you may not be able to log into the app. Any schedules you have defined will be unaffected. 

 

During the outage:

 

  • You won't be able to log into the app if you are not already logged in

  • Voice assistants and other 3rd party integrations will not work

  • You will not be able to make any configuration changes to your house or devices

  • Alert notifications will not be sent

  • Schedules running in the Hub are expected to work

Direct control from the app is expected to work

Earlier Event: November 25
Hub Services - Unplanned Disruption