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Hub Services - Unplanned Outage

From approx. 7:28pm-7:50am PDT, our backend services experienced a web service outage that affected the entire Insteon backend. The problem has since been resolved.

Services Affected

  • Control and monitoring from the Insteon app on iOS, Android and Windows
  • Integration with Amazon Alexa
  • Any other 3rd Party integrations that connect to Insteon via the Insteon API
Earlier Event: August 24
Hub Services - Unplanned Disruption
Later Event: December 20
Hub Services - Unplanned Disruption