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Hub Services - Unplanned Disruption

Third party integrations began experiencing command errors this morning at around 7:30am. The errors lasted for approximately 10-15. All integrations have returned to normal operation.

Platforms Affected

  • Integration with Amazon Alexa voice services
  • Integration with Logitech
  • Any other 3rd party integrations that connect with Insteon using the Insteon API

Resolution

The issue has been resolved and no customer action is required for Insteon Hub to return to normal operation.

Earlier Event: December 6
Hub Services - Scheduled Maintenance
Later Event: January 12
Hub Services - Unplanned Disruption